If you’re among the many companies moving to Atlassian’s cloud offering following the announcement about the end of life of their server products, you’re probably starting to take stock of the marketplace apps in your instances. (And if you’re not, you should be).
This is one of the first parts of the migration process and particularly important because many apps are either not available on Jira or Confluence Cloud, or have different functionality. On top of that, some apps are available on all platforms but require additional migration effort.
In this article we’ll talk about what to do if you’re using Rich Filters in your Server or Data Center Jira instances but will be moving to Jira Cloud, where Rich Filters is not available.
Options for Rich Filters users
Since Rich Filters is not compatible with Jira Cloud, your organization is going to need to do one of two things.
- Replace Rich Filters with another reporting app, like Custom Charts for Jira.
- Don’t replace Rich Filters and instead use out-of-the-box Jira dashboards only.
If you’re not willing to lose dynamic dashboard reporting, you’re probably going to want to go down path number 1. Check out this post to see a feature comparison between the two apps, but the TL;DR is that you’ll be able to recreate most, if not all, of your dashboards more easily than ever before.
One of the strongest arguments for Custom Charts for Jira is its ease of use. Every user in your instance can create their own charts, which means that the administrative overhead of moving to a new app is distributed throughout the organization. Before you’d have to teach users how to navigate the Rich Filters setup and navigation menus before even starting to build a dashboard. Now everyone will be able to simply add gadgets to their Jira dashboards and get straight to building reports and tables.
Let’s walk through some of the key functionality enabling easy user adoption.
Filter entire Jira dashboards with Custom Charts
If you’re looking to filter entire Jira dashboards or Confluence pages with a single gadget, Custom Charts’ Simple Search gadget is available in both Jira and Confluence.
Simple Search can be configured directly from a dashboard – just add the gadget and customize the fields available. You can pre-select options so users who visit the dashboard arrive with the page pre-filtered, but with the ability to customize the search options for themselves. Tabs can be saved to allow for multiple preset options, and filtering a page is as simple as selecting options from dropdowns. If you’re a Jira Query Language (JQL) expert, you can even manually enter JQL to filter your dashboard exactly how you want it.
Build robust dashboards
As highlighted in this comparison of Custom Charts for Jira and Rich Filters, Custom Charts provides just about every type of report you’ll need. These include pie charts, line charts, bar charts, funnel charts, table charts, and tile charts. All of these can be created from a single dashboard gadget, making it very easy to try different options as you’re working to figure out what kind of reports make the most sense for you. Within each chart type, you can customize the colors, show/hide specific sections, and much more.
Custom Charts for Jira comes with an intuitive editor that doesn’t require any knowledge of JQL, making it super easy to create charts. You can drag and drop to make your chart look exactly how you want it to. After selecting the source to determine which issues will be pulled into the report (by selecting a project, a saved filter, custom JQL, or the Simple Search gadget), you can select the type of chart and what you want to chart by, and have a useful report in minutes.
Perform basic calculations
Custom Charts for Jira allows for basic sum and average calculations within your reports. With this, you can not only count how many issues are returned but, as shown in the image below, report on how many story points were completed per user per sprint (or even find an average of the value). These calculations work with all number fields in your instance.
Import/Export Reporting Configurations
One of the most convenient features in Custom Charts for Jira is the ability to export/import configuration from one dashboard or page to another. So not only is migration from one instance to another very straightforward, but your charts can be reused without starting from scratch.
…and then do all of the same in Confluence
With the purchase of Custom Jira Charts for Confluence, your users can build the same reports directly from Confluence pages, with a near-identical user experience.
Features coming soon
Custom Charts for Jira and Confluence are constantly being improved. If there’s a feature you don’t see in the tool today, check out our Public Feature Roadmap to see what our development team is working on (and if you don’t see it there, suggest a new feature). A few of my favorite upcoming features include:
And the best part is that by the time your organization has migrated to the cloud, you’ll be able to see all these features in the tool.
If you’re moving to Jira Cloud, then Custom Charts for Jira and Confluence is the perfect cloud replacement for the server-only Rich Filters. You’ll actually discover that it’s better. More robust, more powerful, and easier for everybody to use. You can find this out for yourself by trying it out in our app playground.
Morgan is a Seattle born and raised lover of rain and software, particularly software that isn’t a pain in the bum (like some Atlassian tools can be). This is why she’s a Custom Charts for Jira superfan and jumped at the chance to contribute to the solution herself. She specializes in Agile, Scaled Agile, and ITIL in the Atlassian app space, loves a cross-country road trip, and is on a mission to find the cutest coffee shop in every town she visits.