Old Street Solutions Ltd. © 2018-2019

95% of non-technical users don’t ask for support with technical tools at work.
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IT Service Management

Embrace automation, reduce repetitive tasks and empower your service management teams.

 

Add value where it's most needed:

" Highlight bottlenecks early in support cycles, provide quick feedback for continuous improvement, and optimise critical processes so you're ready for when the pressure is on. "

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Make 5 support agents feel like 50.

 

An agile approach to service delivery is needed in a services first world.

 

Use Atlassian Jira Service Desk to create an ITIL certified service management process that scales with your business.

Enterprise Content Management

Innovation through collaboration is crucial to business growth and success.

 

Unify and integrate

your content management system, with Atlassian Confluence, configured exactly how your team needs it.

 

Document sharing should be easy.

Use Automation for Jira to easily automate your daily tasks.

Real-time collaboration, reporting and automation require seamless integration.

 

Solutions tailored to your setup and your teams.

 

We're a team of UK based Atlassian Consultants dedicated to simplifying the Atlassian toolset for non-technical teams.

As Atlassian tools such as Jira Service Desk and Confluence grow beyond the software development teams they were initially made for, many clients are looking at how the best of breed ITSM and collaboration tools can work for them.

They want simplicity, they want it to integrate with their other tools.

They just want it to work.

 

So do we.

Do you?

About Us

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Tom Harris

Head of Atlassian Consultancy Solutions

 

Contact us

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Address

160 Kemp House,

City Road, London,

United Kingdom, EC1V 2NX