External Share for Jira

Share secure links to your Jira issues with whoever you choose – no need for extra licenses

Outsourcing Made Easy (and Secure)

Many businesses rely on outsourcing work to external contractors, whether it’s for subject matter expertise, emergency support, or technical assistance. Project and service managers using Jira often need to turn to contractors who don’t have access to their Jira instance, and may never have used Jira before.

You could get the information across to them in another platform, like email, but then you create a silo, and you and your contractor no longer have access to the same, live information. Enter External Share for Jira, which gives your contractors secure, temporary access to the issue so you can collaborate properly.

✔ Allows external users to view, comment on, and add attachments to Jira issues

✔ Generates unique links with time limits, passwords, and easy-to-specify permissions

✔ External users don’t need an Atlassian account or Jira license

✔ Available on Cloud, Server, and Data Center

✔ Lite version available with reduced features

More Visibility for your External Partners

Using different platforms to work on the same issue creates ample scope for delays, errors, and information loss. External Share for Jira breaks down the silos between you and any other users that don’t have full access to your Jira instance or an Atlassian account.

Internal Users Keep Control

External users can see, comment on, and add attachments to issues, but not edit them. Granular permissions dictate what they see, i.e. they won’t see an issue’s sub-tasks unless you share them. You can also monitor what issues have been shared and restrict which users can create links.

No Sacrifice in Security

Each link has a secure URL with a unique 16-character code that’s virtually impossible to guess. Set time limits so that your links automatically expire and add passwords to protect them further. This allows you to collaborate without sacrificing the security of your company data.

Backed by an Excellent Support Team

We are perpetually refining our apps and committed to solving any issues quickly. As an agile organization, we believe in constant delivery, continuous improvement, and (above all) listening to and collaborating with our customers and partners.

More Visibility for External Partners

Internal Users Keep Control

No Sacrifice in Security

Each link has a secure URL with a 16-character code that’s virtually impossible to guess. Set time limits so that your links automatically expire and add passwords to protect them further. This allows you to collaborate without sacrificing the security of your company data.

Backed by an Excellent Support Team

As an agile organization, we believe in constant delivery, continuous improvement, and (above all) listening to and collaborating with our customers and partners. So, if you have any suggestions for how we can improve External Share for Jira, let us know.