Enhance your Reporting in Jira and Confluence with Custom Charts


“You can only improve what you can measure. Therefore, data is your greatest asset towards high performance. Understanding the data and displaying it well, can guide your business decisions and improvements.”

On average, how long do your issue update meetings take? In most cases, people spend between 30 minutes and 2 hours per week. The biggest reason for the dragged out process? People don’t convey the message in a succinct and engaging way.

Data is a powerful tool when used correctly. Interesting, insightful, and playful data captures imaginations and drives behavior. If it’s not driving a change in behavior, then your data isn’t being used properly.

Data Reporting Jira Dashboards

To make an impression you need personalized charts that are meaningful at a glance.

Imagine sitting in a scrum meeting, discussing an update and providing your team with the following stats:

Issues (green = completed): 30%

Issues (yellow = need action): 55%

Issues (red = unresolved): 15%

Perhaps they are amazed, or perhaps they are on their phones, stimulating themselves on Facebook instead of grasping your point.

OR you could show a graph that captures their attention. Instantly!

RAG Status Charts Jira

Not only does the RAG coloring tell a clear story, but this graph also shows clear levels of improvement. You can see that your “unresolved” (red) reduces monthly. You can only improve what you can measure. “In progress” is showing a variable rate, which makes sense, as new issues are issued every month and therefore, it’s a variable data point. The key indicator ”completed” indicates your productivity. Within 5 minutes your entire team knows the picture.

How long will your update meetings take using this simple, yet powerful strategy? Compare that to the industry norm of between 30 minutes and 2 hours? Your productivity will soar.

The question is, how to use charts that increases your performance drastically. This might seem overwhelming, but not to worry. Custom Charts for Jira and Confluence has built an app that allows you to make your charts engaging in minutes. In this article, we’ll share our 5 top tips for using charts effectively in Jira and Confluence.

Jira Chart addon app

The best way to use data is to ensure your key message stands out. It’s about getting to a 5-minute meeting as soon as possible. How do you do that?

Tip 1: Use colors to tell a story

RAG. Red, Amber and Green.

RAG is one of the most used tools in project management to raise and manage issues. Everyone knows red is bad, green is good. Simple. When possible, lay out your data to show good and bad indicators in a snapshot.

Custom Charts allows you to select colors for representing data. See below a snapshot from the app.

Unresolved tickets Jira

With a simple and user-friendly color selector, you can transform your chart into visual trophies. Pie charts are a great way of showing the impact of the different data items. For instance, the above chart indicates that most of the issues are in a green state. It also shows that a sizeable portion of the issues are not completed, which could be used to focus your agenda.

Tip 2: Professionalism is key (for internal and external stakeholders)

The key to effective charts is ensuring a level of consistency and professionalism. If you are constantly changing the color or the chart structure, each meeting requires time to unpack the new design. Instead, use Custom Charts to create engaging designs and then re-use those designs in the future.

Jira Charts Color Picker

With Custom Charts you can templatize your creations. This allows you to create consistent, professional and meaningful charts in a time-efficient way.

Tip 3: Flexible data points

Once you have your templates; you can reuse or repurpose your charts with a click of a button. Custom Charts allows you to select the data points that add meaning to your message. With simple drag and drop functionality, you can customize your chart as you want.

Reporting Jira Data in Confluence

You can add widgets of different graphs onto one dashboard, easily scrolling between different views and discussion points. Ease of customized templates, drag and drop repositioning and meaning-rich dashboards will give you the competitive edge.

Tip 4: Drag and drop

Not only does Custom Charts give you an endless suite of powerful data presentation tools, it gives you the intuitive user experience to make the transition that much simpler.

Jira charts reorder segments

With a simple checkbox, you can select or deselect certain data points. Drag and drop different headings into your chart. Select colors, save templates and reorganize your dashboard as easily as editing a PowerPoint slide.

Tip 5: Easily Export and Share Jira Data

Presenting to clients a progress report can sometimes seem daunting. Custom Charts makes it much simpler. Instead of spending hours crafting the perfect report, reuse a professional template, customize the look with the easy drag and drop feature and export the document into a pdf or word. Sharing progress has never been easier.

You can only improve what you can measure. Therefore, data is your greatest asset towards high performance. Use Custom Jira Charts for Confluence to display your data effectively so that you can make better business decisions.

Try the Playground for yourself now, and see how good Custom Charts for Jira can be

Chris Cooke CEO Old Street Solutions

Although Chris was always pretty good at rugby (being in his words “f***ing massive”) he was much more comfortable hanging out with computers than jocks. After growing up watching his dad work far too hard, he decided he wanted to have his own business and do things differently.

Chris founded three successful startups in Thailand: one was a Scuba Diving School/ Eco-Tourism company dedicated to saving turtles. Once he’d saved enough turtles, he moved back to the UK to pursue his dreams in software.

It was while working for the Atlassian Platinum Solution Partner Clearvision that Chris met Jacek. The two decided there was a gap in the market for easier-to-use Atlassian tools for Jira and Confluence users who don’t have a clue how to code (of which there are many).

“If we’re not making mistakes, we’re not trying hard enough.”