A Jira Service Management Guide for Support Teams
Jira Service Management is an end-to-end service management platform for IT teams and business teams handling service requests from customers or employees. Originally known as … Read More
Agile for Beginners
If you’re a project manager or business team that’s trying to be more agile, this section will help. Find resources on agile and hybrid methodologies, and how to use Jira and Confluence to better structure your work as a non-software team.
Using Jira Dashboard Reports to Prevent People from Bothering the Content Team
If you stumbled across my previous article, you already know our team loves challenges. That’s why we overwhelm ourselves with multiple known and unknown things … Read More
Project Management with Impact: Support the Malala Fund While Fixing Your Workflow
Companies large and small, teams, personalities, start-ups, and freelancers, are now transitioned to distributed work. Some of them are trying to get back to the … Read More
First Impressions of Atlassian, Jira, and Confluence from Actual Newbies (Part 2)
If you think Jira is the same as Java or that Atlassian sounds like a really boring superhero, you’re in the right place. This two-part … Read More
First Impressions of Atlassian, Jira, and Confluence from Actual Newbies (Part 1)
When people ask me what I do, the conversation often goes like this: Me: “I write content for a software company that makes add-ons for … Read More
Tips from a Recovered Planning Skeptic: Start Starting
David J. Anderson, one of the brains behind the Kanban movement, famously said: ”Stop starting, start finishing.” Putting the Agile in Planning This is great … Read More
Does the Waterfall/Agile Hybrid Model Work for Marketing Teams?
*shoutout to Christopher Berry and Morgan Folsom, who helped me put my distracted thoughts in place. If you have regular touchpoints with your coworkers from … Read More
Scrum vs Kanban: Which Should You Choose for Your Business Team?
So, you’re looking to introduce agile working to your team. You may be a marketing, operations, HR, or finance team. To be honest, it doesn’t … Read More
Is Germany Bad at Agile?
In November last year, Old Street’s Jamale Harris and Gabriel Wielkopolski touched down in a land of beer, bread, Oktoberfest, football, and castles, including the … Read More
How to Use Jira for Waterfall and Hybrid Projects (White Paper Extract)
Even though Jira is officially an agile project management system, purely agile projects are rare in real life. Most project managers still practice waterfall project … Read More