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Morgan Folsom

Morgan is a Seattle born and raised lover of rain and software, particularly software that isn't a pain in the bum (like some Atlassian tools can be). This is why she's a Custom Charts for Jira superfan and jumped at the chance to contribute to the solution herself. She specializes in Agile, Scaled Agile, and ITIL in the Atlassian app space, loves a cross-country road trip, and is on a mission to find the cutest coffee shop in every town she visits.
Illustration of two people looking at an agile board deciding how to prioritize their tasks

How to Prioritize Work in Jira

September 15, 2022 by Morgan Folsom

The key to the success of any project is knowing which work to prioritize first in Jira. How do you ensure everyone is on the same page, in terms of how to track and maintain progress?

Categories Jira Tips & Tricks, Resources Tags Agile TIps, Agile Work, Jira, Jira Issues
Custom Charts Roadmap

How the Custom Charts team used External Share to get around an old Jira bug

July 7, 2022June 15, 2022 by Morgan Folsom

Recently, the support team for Custom Charts for Jira noticed that more and more customers were unable to view our Public Feature Roadmap tickets individually. … Read More

Categories External Share for Jira, Resources, Workflow & Collaboration
Cross Project Reporting in Jira with Custom Charts

How to Do Cross-Project Reporting in Jira

June 30, 2022January 13, 2022 by Morgan Folsom

Whatever an agile purist might say, agile teams need to see and understand the bigger picture, and that means reporting on multiple Jira projects at … Read More

Categories Confluence & Jira Reporting, Resources
Screenshot of Custom Charts Shared Dashboard

Custom Charts Shared Dashboards Are Here!

January 5, 2023November 11, 2021 by Morgan Folsom

Have you ever wanted to share your Jira dashboards with people who aren’t licensed Jira users? Custom Charts’ new Shared Dashboards feature allows you to … Read More

Categories Confluence & Jira Reporting, Old Street News & Insights, Resources

4 Ways of Sharing Confluence Content

September 1, 2022November 4, 2021 by Morgan Folsom

If your organization is using Confluence, it’s likely that you’ve been asked how to share the content you’ve created. There are a lot of reasons … Read More

Categories Confluence Tips & Tricks, Resources, Workflow & Collaboration
Screenshot of multiple calculations displayed in legend of Custom Charts pie chart

Now You Can Display Multiple Calculations in One Custom Jira Chart

June 30, 2022September 23, 2021 by Morgan Folsom

Lots of users have asked to be able to create charts showing things like original estimate versus remaining estimate. As always, we listened, and are … Read More

Categories Confluence & Jira Reporting, Resources
Screenshot of Use Template button in Custom Charts

Custom Charts Templates Are Here! Here’s Your Guide To Using Them

January 4, 2023September 2, 2021 by Morgan Folsom

The wait’s over! If you’re using Custom Charts for Jira or Custom Jira Charts for Confluence, you now have the ability to create chart templates. … Read More

Categories Confluence & Jira Reporting, Old Street News & Insights, Resources
Custom Charts and Xray Logos

A Quick Guide to Xray Test Management Reporting in Custom Charts for Jira

June 30, 2022August 19, 2021 by Morgan Folsom

Many software development organizations using Jira find themselves looking for test case management integrations. These integrations allow developers to track and manage software testing directly … Read More

Categories Confluence & Jira Reporting
Visualizing Jira Projects in Confluence Header

What’s the Best Way to Visualize Jira Projects in Confluence?

June 30, 2022August 5, 2021 by Morgan Folsom

When we talk about reporting on Jira data, unsurprisingly we tend to talk about apps for Jira. However, many teams using Jira also find themselves … Read More

Categories Confluence & Jira Reporting, Data Visualization, Resources
ScriptRunner and Custom Charts Header Image

Dashboard Reporting in Jira with ScriptRunner and Custom Charts

June 30, 2022June 22, 2021 by Morgan Folsom

Visualizing trends and alerts in your Jira data shouldn’t be a challenge. If you’ve ever tried to build complex Jira Query Language (JQL) queries you’ve … Read More

Categories Confluence & Jira Reporting, Resources
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ABOUT OLD STREET SOLUTIONS

We’re a global Atlassian Platinum Solution Partner that makes software to simplify Atlassian’s powerful platforms. Our flagship app, Custom Charts for Jira, continues to be one of the fastest growing paid apps in the Atlassian Marketplace.

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