The reason we’ve selected Adaptavist as our Sensational Service winner is because they’ve never stopped offering superb customer service to every single one of our mutual customers. Adaptavist help customers get more out of reporting and collaborating in Jira and Confluence. Because of their exceptional communication and responsiveness, our main apps, Custom Charts and External Share, have been flying off Adaptavist’s digital shelves this past year.
“This year we have cemented and reinforced our already strong relationship with Adaptavist,” says Chris Cooke, Old Street’s CEO. “Our team has been able to travel to their UK and New York City offices to demo our products, discuss long-term development, and explore better ways of supporting customers. Adaptavist, in turn, give us feedback on improvements we can make, offering unique customer insights that help us shape our roadmap. It goes beyond just a partnership. Adaptavist and Old Street are real friends working together to bring the best goddamn solutions to the Atlassian ecosystem.”
Next year we plan to work even more closely with Adaptavist, collaborating on marketing content and activities and co-presenting Atlassian Community Events.
Christopher is a self-confessed nerd who’d probably take the cake on Mastermind if Star Trek: Voyager was his specialist subject. He writes fiction about time travel, conspiracies and aliens; loves roller coasters, hiking and Christmas; and hates carpet, rom-coms and anything with chilli in it. He’s written extensively for technology companies and Atlassian partners and specializes in translating complicated technical concepts, specs and jargon into readable, benefits-driven copy that casual readers will understand.