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Old Street Solutions
  • Custom Charts
    • Overview
    • For Jira
    • For Confluence
    • Interactive Playground
  • External Share
    • Overview
    • For Jira
    • For Confluence
  • Other Apps
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Month: May 2021

Custom Charts for Jira Service Management

June 30, 2022May 27, 2021 by Morgan Folsom

If you’re a team using Jira Service Management (JSM) to manage your work, you may be frustrated with the limited reporting available natively. Built-in JSM … Read More

Categories Jira Service Management Reporting, Resources

The Importance of Jira Service Management Reporting for Support Teams

June 30, 2022May 25, 2021 by Christopher Berry

Customer satisfaction is the most important of all business goals. Sure, a good product that does what the customer needs it to do is half … Read More

Categories Jira Service Management Reporting, Resources

Top Reports for Scrum Masters in Jira

June 30, 2022May 20, 2021 by Morgan Folsom

As a Scrum Master, your focus is to support your team and ensure they’re able to get their work done. Let’s walk through a sprint … Read More

Categories Confluence & Jira Reporting, Resources
Custom Charts vs EazyBI

EazyBI vs Custom Charts for Jira – But That’s Like Comparing an F1 Race Car with a Ford Focus

June 30, 2022May 18, 2021 by Christopher Berry

Know what? We’ll happily admit straight up that as a custom reporting tool for Jira, EazyBI is objectively better than our own app, Custom Charts … Read More

Categories Confluence & Jira Reporting, Resources
When to use Jira Filters and JQL header image

When to Use Jira Filters and Jira Query Language (JQL)

June 30, 2022May 11, 2021 by Morgan Folsom

In this article, you will learn how to: Search in Jira Save filters Subscribe to filters Use filters on Jira dashboards Searching in Jira There … Read More

Categories Jira & Confluence Tips for Beginners, Resources
When Data Visualization Isn't Useful (And When It Is) Header Image

When Data Visualization Really Isn’t Useful (and When It Is)

June 30, 2022May 11, 2021 by Christopher Berry

Introduction We know there are spreadsheet lovers out there. Good for them. But plenty of us get the ‘spreadsheet sweats’ when we’re expected to look … Read More

Categories Data Visualization, Resources
Jira Reporting Basics Header Image

How to Use Reports in Jira – the Basics

June 30, 2022May 6, 2021 by Chris Cooke

Reports in Jira help everyone analyze the progress of a project, track issues, and manage time and sprints. Provided you are using Jira to manage your projects, reporting is something you will do every day.

Categories Confluence & Jira Reporting, Resources

Recent Posts

  • Jira Issue List Now Available to All Custom Charts Users
  • Achieving a Single Source of Truth in your Organization
  • How the Custom Charts team used External Share to get around an old Jira bug
  • How Bad Planning Led to an 88% Failure Rate at My Last Company
  • DocuSign versus Contract Signatures for Confluence: Which Should You Use?

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ABOUT OLD STREET SOLUTIONS

We’re a global Atlassian Platinum Solution Partner that makes software to simplify Atlassian’s powerful platforms. Our flagship app, Custom Charts for Jira, continues to be one of the fastest growing paid apps in the Atlassian Marketplace.

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